Describes how protected health information regarding Reliance Health members may be used and disclosed. It also provides instructions on how members can gain access to their records.

 

Describes how protected health information regarding members of Supportive Housing & Outreach to Homeless programs may be used and disclosed. It also provides instructions on how members of these programs can gain access to their records.

For questions regarding privacy practices, please contact our Privacy/Compliance Officer at (860) 822-3246 or send us a message.

 

If a member believes their rights have been violated or denied by Reliance Health, this policy outlines how (s)he can file a grievance.

 

If a member believes their rights have been violated or denied by a program funded by the Connecticut Department of Mental Health & Addiction Services (DMHAS) program, this policy outlines the DMHAS Grievance Procedure.

 

Reliance Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age disability, or sex. Reliance Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

 

For questions regarding grievances, please contact our Consumer Rights Officer at (860) 886-0030 or send us a message.